Recognize a scam - Scams and fraud - CRA (2024)

Scam type options: out of

  • Canada Pension Plan and Old Age Security scam

    Scam type: Text message

    Description

    Fraudulent text messages claiming to be from the CRA regarding a line from the taxpayer’s most recent tax assessment, asking the taxpayer to respond “Y” for yes to resolve the issue. The text message scam then sends the recipient a fake CPP-related hyperlink, which takes them to a realistic impersonation of the CRA and banking websites, asking for personal information to sign in to the fraudulent website.

    What to do

    • Do not provide any personal or financial information
    • Do not click the link or reply to the message
  • Canada Carbon Rebate scam

    Scam type: Text message

    Description

    A text message claiming to be the CRA has a link to the Canada Carbon Rebate. It may include images copied from Government of Canada social media accounts.

    What to do

    • Do not click on the link or reply to the message

    Refer to CRA's information: Canada Carbon Rebate

  • Messages containing personal information

    Scam type: Text message

    Description

    Message claiming to be the CRA, requests a payment or contains a link. It contains personal information such as, your name, date of birth, or Social Insurance Number.

    What to do

    • Do not provide any personal or financial information
    • Do not click the link or reply to the message
  • Emergency or disaster benefit scam

    Scam types: Text message | Email | Instant message

    Description

    Message claiming to be the CRA with a link to emergency benefits. Targeting people who are impacted by emergencies or disasters.

    What to do

    • Do not click on the link or reply to the message

    Refer to ESDC's information: Help for individuals affected by hazardous weather and natural disasters

  • Grocery Rebate scam

    Scam types: Text message | Email

    Description

    Message with a link, claiming to be the CRA about the Grocery Rebate.

    What to do

    • Do not click on the link or reply to the message

    Refer to CRA's information: Grocery Rebate

  • Cryptocurrency scam

    Scam type: Phone call

    Description

    Claiming to work for the CRA, the scammer calls requesting money be transferred by cryptocurrency to cancel an RCMP warrant for your arrest. Pretending to be the RCMP, the scammer calls back to instruct you to transfer money from your bank account to cancel the arrest warrant. They promise to return your money once your name is cleared. The scammer provides phone numbers and passwords to deposit money into a local coin machine or cryptocurrency terminal.

    What to do

    • Do not provide any personal or financial information
    • Hang up if the caller requests money
    • Verify the caller is from the CRA

    Refer to CRA's information: Verify it's the CRA calling

  • GST/HST tax refund / credit scam

    Scam types: Text message | Email

    Description

    Claiming to be the CRA, the scammer sends you a text message or an email about giving you a GST/HST tax refund or credit. You are asked to provide personal information to proceed. Scammer asks you to reply or click on a link to complete an application form with an urgent deadline to receive your refund or credit.

    What to do

    • Do not click on the link or reply to the message
    • Do not send any personal or financial information

    Refer to CRA's information: GST/HST credit

  • Scam to access your CRA accounts

    Scam type: Text message

    Description

    Scammer sends a text message claiming to be the CRA to gain access to your CRA accounts. Message will say there is an error with your account which will need to be updated. You are asked to text back "HELP" and then may be asked to provide personal information.

    What to do

    • Do not click on the link or reply to the message
    • Do not send any personal or financial information
  • Phishing scam to offer a refund

    Scam types: Text message | Email

    Description

    Phishing scam impersonating the CRA to offer fake refunds to Canadians. Scammers will use a fake CRA email address or phone number to offer a refund. The message says the CRA owes you a refund and will ask you to click on a link to provide:

    • Personal information such as your social insurance number, date of birth or your name
    • Online banking information to accept the refund by e-transfer

    What to do

    • Do not click any links or reply to the message
    • Do not send any personal or financial information
  • Identity theft and fraudulent tax returns

    Scam type: Identity theft

    Description

    Scammers acquire personal information (such as user ID and passwords), and file fake tax returns in your name. This is referred to as identity theft and targets all Canadians.

    You may notice:

    • A change on your account
    • An email notification saying your account has been modified
    • A delay in receiving credits or refunds
    • Difficulty filing your tax return online

    What to do

    • Check your account for any unauthorized changes
    • If any are found, contact the CRA as soon as possible

    Refer to CRA's information: Report a scam or identity theft

  • Extortion phone call demanding payment

    Scam type: Phone call

    Description

    Scammers claiming to be the CRA will call to demand payment. They will call you from a fake number. They may spoof a local number or a number from local law enforcement agencies or governments.

    Scammer may ask you to confirm your social insurance number and demand you pay them by Bitcoin or gift cards.

    What to do

    • Do not provide any personal or financial information
Recognize a scam - Scams and fraud - CRA (2024)

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