Bank of America Customer Service: How To Get in Contact (2024)

Bank of America Customer Service: How To Get in Contact (1)

bombuscreative / Getty Images/iStockphoto

Commitment to Our Readers

GOBankingRates' editorial team is committed to bringing you unbiased reviews and information. We use data-driven methodologies to evaluate financial products and services - our reviews and ratings are not influenced by advertisers. You can read more about our editorial guidelines and our products and services review methodology.

When your bank account comes with customer support, it goes a long way with trusting how your personal or small business finances are being handled. As Bank of America, Member FDIC, is one of the largest banks in the nation, it’s good to know extended customer care is just one of the financial services it provides.

Contacting Bank of America Customer Service

Knowing which Bank of America phone number to call can save you time and potentially money. When you are having an issue with a product or service, you want a customer service representative to speak with you straight away. Though you can always go to the customer service page of the Bank of America website and select the topic you need to get information on or help with, you can also contact customer service directly.

Bank of America Customer Service Number

  • Customer Service: 800-432-1000
  • Spanish Line: 800-688-6086

Generally, you can reach representatives Monday to Friday from 8 a.m. to 11 p.m. ET and from 8 a.m. to 8 p.m. ET on Saturday and Sunday. You can call one of the numbers above to speak with a customer service representative about, but not limited to, the following:

  • Help with your checking or savings account
  • Finding your routing number or account number
  • Suspected fraudulent behavior or preventing fraud
  • Ordering a replacement card
  • Changing your account information, such as home address, phone number or email address
  • Scheduling an appointment at a financial center
  • Locating ATMs or branches near you

Bank of America Customer Service Number: Credit Cards

  • Customer Service: 800-732-9194
  • Credit Card Activation: 800-276-9939

If you need help with your credit card, you want that to be available around the clock. Here are some things the Bank of America credit card customer service line can help you with 24/7:

  • Checking the status of your credit card application
  • Getting your account balance information
  • Spending or redeeming your rewards points
  • Questions regarding what fees were posted to your account
  • Any disputing of charges or help with refunds
  • Getting a replacement card if yours is lost or stolen
  • Asking about suspected credit card fraud and what actions to take

Final Take To GO

With Bank of America, customer service is never more than a phone call away. No matter your issue, whether you need account information or urgent assistance in reporting fraudulent behavior, you can reach a real person to talk to in order to get the help you need. Though there are many options available for Bank of America customer service, reaching out online or via one of the contact numbers is the fastest way to get your question answered.

Make your money work for you

Get the latest news on investing, money, and more with our free newsletter.

By subscribing, you agree to our Terms of Use and Privacy Policy. Unsubscribe at any time.

Bank of America Customer Service: How To Get in Contact (5)
Bank of America Customer Service: How To Get in Contact (6)

Thanks!

You're now subscribed to our newsletter. Check your inbox for more details.

Bank of America Customer Service: How To Get in Contact (7)

FAQ

Here are some answers to frequently asked questions about Bank of America customer service and how to get in contact.

  • Is there a 24-hour Bank of America customer service number?
    • Bank of America's customer service number for credit card customers is available 24/7 at 800-732-9194.
    • For banking assistance, you can call Bank of America's customer service line at 800-432-1000. Automated support is available 24/7. However, representatives are not available 24/7. Representatives are available from 8 a.m. to 11 p.m. ET Monday through Friday and from 8 a.m. to 8 p.m. ET Saturday and Sunday.
  • What time does Bank of America customer service open?
    • Bank of America's customer service line for banking assistance is available from 8 a.m. to 11 p.m. ET Monday through Friday and from 8 a.m. to 8 p.m. ET Saturday and Sunday.
  • How do I make a complaint to Bank of America?
    • You can call 800-432-1000 to get assistance with making a complaint to the appropriate department at Bank of America.
  • How do I speak to a live person at Bank of America?
    • If you need to speak to a live customer service representative for Bank of America, you can typically reach one Monday through Friday from 8 a.m. to 11 p.m. ET or Saturday through Sunday from 8 a.m. to 8 p.m. ET by calling one of the following numbers, depending on your issue:
      • Customer service: 800-432-1000
      • Spanish line: 800-688-6086
  • What number is 1-800-432-1000?
    • This is the customer service line for Bank of America for general inquiries and needs, such as:
      • Help with your checking or savings account
      • Finding your routing number or account number
      • Suspected fraudulent behavior or preventing fraud
      • Ordering a replacement card
      • Changing your account information, such as home address, phone number or email address
      • Scheduling an appointment at a financial center
      • Locating ATMs or branches near you
  • What is the 1-800 number for Bank of America?
    • Bank of America has several phone numbers available to reach customer service representatives, depending on what issue you need help with:
      • Customer service: 800-432-1000
      • Spanish line: 800-688-6086
      • Credit card customer service: 800-732-9194
      • Credit card activation: 800-276-9939

Editorial Note: This content is not provided by any entity covered in this article. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by any entity named in this article.

Bank of America Customer Service: How To Get in Contact (2024)

References

Top Articles
Latest Posts
Article information

Author: Jamar Nader

Last Updated:

Views: 6084

Rating: 4.4 / 5 (75 voted)

Reviews: 82% of readers found this page helpful

Author information

Name: Jamar Nader

Birthday: 1995-02-28

Address: Apt. 536 6162 Reichel Greens, Port Zackaryside, CT 22682-9804

Phone: +9958384818317

Job: IT Representative

Hobby: Scrapbooking, Hiking, Hunting, Kite flying, Blacksmithing, Video gaming, Foraging

Introduction: My name is Jamar Nader, I am a fine, shiny, colorful, bright, nice, perfect, curious person who loves writing and wants to share my knowledge and understanding with you.